The following EACTN policies were adopted by the Club Executive at its November 7, 2016 meeting; they are effective immediately.
Event refund policy
A full refund will be provided to any member who cancels his/her participation to an event, prior to the event registration deadline.
A partial refund will be made, consisting of the amount paid by the member less the Club’s cost for the event, if the cancellation occurs after the event registration deadline.
If a member cancels after the event registration deadlne, and if there a waiting list for the event and the Club can fill the now empty spot at no cost to the Club, a full refund will be considered.
No shows will not get any refund.
All refunds are subject to applicable bank fees.
Refund bank fees policy
A bank fee equal to the cost incurred by the Club will be withheld on any refund. Currently, the fee is $1.50 for Interac transfers.
Members who are RBC customers and who accept direct deposits to their bank account will not be subject to this fee.
Members who require that a cheque be issued to them or who only accept Interac transfers, will be subject to this fee.